[glassdoctor]

My experience has been mixed... if it gets you more windshield repair work then it can be worthwhile. But it can also become a p.i.t.a. if you are busy with windshield repair and keep getting sidetracked to do scratches. It's time consuming and involved compared to windshield repair.

I would recomend training too if you really want to do it, just so you don't waste your time and profitable jobs in learning and mistakes.

Answers briefly...
1. yes it works, although some scratches are too much or just not worth the time. I recently did several scratches that came out 100% like new.. one was a full wiper arc on a brand new $80,000 Range Rover with a very expensive heated w/s.

2. average wiper marks, like 1/2 hour actual polish time per foot. But it can vary greatly. I've had some come out pretty quick. I usually expect at least an hour for any job. The worst ones I have done I spent 3+ hours on... full wiper arcs. The Range Rover took around 2 hours+. Some claim it works much fast, like a half hour to do a whole wiper mark. I haven't found that true at all unless the mark is very light. Most scratches are deeper and take longer to get 100%. For me it's 100% or nothing.

3. I used to do them cheap, like $50-70 bucks because it's usually for one of my dealers and pert of the reason I do them at all is to provide them a service and keep them happy. So I don't worry about what I am making really. But lately I have been charging a lot more, to "discourage" some of the jobs I really don't want to do and don't have time for. So the ones I do I get paid better. I have charged $150 on some jobs like the Range Rover. I try not to go below $100 unless it's a pretty easy job or it's just a favor for a good account.

4. No... not that I know of. But I've never tried to do a claim on one. You might get certain agents that would submit it as a repair... but technicly no.

Scratch removal is a different animal. It takes physical and mental stamina and you have to be stubborn enough to keep polishing on a scratch that seems like is not coming out. If you get good at it (better than me) it could be a good value to your business and it's cool when a job goes well and people are amazed what you can do.