So when you direct bill, you first try the agent? Also, are you saying that you don't set up a claim # when you direct bill? I am doing a lot of work through safelite and they sent me a letter saying that they would not pay me what my bill was made out for. I have no contract with them. Are they aloud to do this???

This all gets so confusing sometimes... <img src=http://www.ezboard.com/images/emoticons/ohwell.gif ALT=":\">

Chris~
WiseCrack Windshield Repairs

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