WiseCrackWR,

What I have been doing and will continue to do is inform the customer on the process for handling their claim and their options. If they want to make the call then I inform them they will need to insist on SGT and why. If they don't want to make the call then I do the job without the call and send in the invoice to the local agent when possible and to the home glass claims office all other times. Either way I always direct bill to bypass the network. I usually will get a phone call to verify the nature of work done but that is it. So far I have had good results. I find most people do not want to file the claim and pay cash though. I truly believe that people are skeptical of something for FREE, especially when dealing with the insurance companies. At least here on the East Coast. They also fear that the their premiums will go up for any type of claim even after I have explained it. Either way is fine with me. With cash though, I get my money on the spot. I still let them know if they change there mind they can submit the invoice themselves.

There is some more information on this on Page 3 in the "Direct Billing Insurance List". I hope this helps somewhat.

I can also tell you there has been a few occasions where my invoice and direct billing letter has been forwarded to the insurance network. I am not pleased about that but I have always been paid in full.

Pay it foward,

Brian
www.safeglasstechnologies.com

info@safeglasstechnologies.com</p>