The hurdle that Brian mentioned can be overcame. I recently was called by a customer stating that a dealer (one that I service) failed her car for inspection. The shot in question was in the center bottom (bullseye) between the wiper blade ends. I scheduledher for the next A.M., did the repair and she took her car back to the dealership. They failed her again. Naturally she called, upset, understandably so. But I informed her there was no reason for the failure, and offered to call the dealership. What I found out was the inspection mechanic was having a "bad week" and he refused to put stickers on anything that he did not want too. (Truth be told, mechanics and service writers make NO commission off a vendors repair, only off the sale of NEW parts). I called the customer and requested some of her time, as we took the vehicle to 3 other garages and routinely ask if the windshield would pass state inspection. 8 mechanics from those 3 garages could not locate the repair. So, I did the only thing feasible, ( in PA the customer pays pass or fail for an inspection) I called the State Police who met us at the dealership that failed the inspection. The officer got the mechanic that failed it and together they looked for the repair, (mind you its been 3 days since doing), neither could find it. Result, passed inspection, prior inspection mechanic, must do 2 weeks of training at State Police Inspection school and re-qualify for his liscence, and is currently doing tire balancing and oil changes at dealership. I am not happy to ruin someones carreer path, but I too am a professional and demand respect for knowing my job. Most customers probably will not participate as mine did, she is definately a firm believer in windshield repair. And has already given me several leads to her friends. Golden rule: If you are in the right, it deserves a fight.

</p>