True, a new windshield does give the customer a brand spanking non chipped, non sand pitted windshield. But, it also cost them alot of hard earned money. Repairs work. Period. Whether its a stone shot or a crack, if repaired correctly, it will hold. I've seen welds break, and be re-welded. I've seen engines break a timing chain, but I don't see the mechanic trying to sell a replacement engine. Sure, if you are a replacement shop, the profit margin is greater on a replacement than that of a repair. But, as a repair only shop. I can say that I personally can repair a 10 inch crack in under 30 minutes, give the customer a warranty, not worry about air and or water leaks and be on the road to my next job with cash in my pocket. I'm not against replacing windshields that need it.But way too often, the shops do a "hard" sell just to make the money because thy do not know the correct way to repair a certain break or are just not confident enough in the equipment they use. I know of a local bodyshop right up the road from me. He spent $2200 on a windshield repair kit 4 years ago. He does on average one repair a month. Generally they fail.. Why? My guess is outdated resin, lack of knowledge in repair, and lack of confidence in trying. He probably watched the video one time, 4 years ago and now thinks he knows how to do a repair. I am a firm believer in repair of windshields. Its my opinion, my choice and my livlihood. But best of all, its my respected profession. And as long as there are cars, trucks and buses on the road. I'll be in business.

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