Personally, I would write letter, send it certified with photos attached of his front door displaying your business cards. Instructing him to cease and desisst immediatly or.. face criminal charges in the court. You can find enough ammo oline from various Ins. Co.'s to provide proof that they do indeed prefer mobile service to thier clients. It saves thier clients time off from work etc. Send him the proof with the letter, if that doesn't work file a harrassment suit against him. You can file in small claims and file for up to $5000. of potentially lost business. As for meeting with him, take a third party non biased witness or record the conversation, just in case you need proof of you trying to settle any problems that may be. And, I would run an ad in the papers, with the heading.. "What glass shops don't want you to know:" State the obvious, most dings can be repaired, most deductibles are waived, and most people prefer mobile service.. And the average cost of a replacement is $260. vs: a $55. repair..

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