Re: Ooopps...
Well, I guess that would make sense, in a way to some. I personally after actually seeing the damage to be repaired assess my liabilities. If I deem the damage repairable, I repair. If not, I will advise customer that I think it should be replaced, but give the customer the option of repairing or replacing. Should the customer insist on a repair, (and as long as its not in the critical area for State Inspection).I will then advise customer on possibilities of contamination being present and always being visible, or that due to the type of impact and the nature of the break, it could crack further, (and I explain that if this happens, I can repair the crack). But a waiver.. absolutely not. Call me old school.I take pride in my work, and don't hand out waivers for my failures as an excuse. Anyone who has been doing repairs for at lest 6 months, knows what can or can't be repaired. And knows what to suspect outcome may look like. In the past 6 years, I've had 2 repairs fail State Inspection, not because they were bad, but just because the mechanic was having a bad day. The customers were not unhappy with my work, in fact just the opposite. It was the garage they were unhappy with. As for replacing a customers windshield, I don't know. Would you tell the TV repair guy he had to replace your set because he did not repair it? Do you think he would? As professionals, I believe that we MUST educate the consumer on what can and can't be repaired. By doing this, you do not need a waiver. As stated earlier.. Accidents do happen, usually in our haste ie: too hot, too much injector pressure, drilled to deep and or tapped to hard. $H-t happens, but to not be able to repair your accident, maybe you should consider a carreer change. Thats my opinion. Not stepping on anyones toes on purpose. I just think a waiver is a pre(excuse my lack of knowledge & ability form).
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