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  #4  
Old 05-18-2003
Anonymous
 
Posts: n/a
Default re: newbie repair story

Roger, I'm glad you did a terriffic repair. It shows you have the skills it takes. As for you breaking the rule of giving things away (your expertise). Granted, $25.00 in hand beats nothing. But, you stated the man you did the work for is a millionaire. A point to ponder here is; how do you suppose he made his money? I can tell you for a fact, and I have never met the man. He is business/money minded. He gets what he wants at his price because he is ruthless. Had he paid asking price for everythig his entire life, he probably would not be a millionaire. The fact that he is, gives him the upper hand in most biz transactions. The person that he is dealing with doesn't stand a chance with the "I spent more money in 10 minutes, than you will earn in a lifetime" attitude. Having a winning attitude is great, but having a "already won" attitude is even better. You did what you thought best. I would have handed him my card, told him if he changes his mind call me,and proceeded to leave. He would have respected my decision as a business person, and would have used my services. And if he did not,well my respect for his ability to be a millionaire would have switched to "he made his money using everybody", and I did not get used. Grace is correct, as you do this, you will learn. You are the professional, its your skill, your knowledge, your traning, your money put out for the kit, your business insurance, your car for transportation, and your gas. It is not for free, and prices are not open for negotiation UNLESS, the customer has a second vehicle at the same location, while you are there.. Then a $10 discount may apply. Unlike, locksmiths, plumbers, electricians we do not charge a service call charge. And whether a plumber, electrician, or a locksmith gets the job, they still get their service charge just for coming out. So, your excellant repair as good as it looks, in the eyes of the millionaire, is still a $20.00 repair and that is all it ever will be.. Sorry, but thats reality.. Your repair will not be remembered by him 3 years from now.. But the $20. he paid will be. And if he calls you again in 3 years, he won't remember you. But, he will remember, you only charged him $20. Try going to McDonalds, and tell them hey you sold my Grandfather hamburgers for a dime, thats all I am paying. See if you get fed..

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