Two words I avoid using in windshield repair are "disappear" and "invisible". I tell clients that there will always be a scar that will be visible when the light enters the repair at certain angles. I prepare them for the worst case scenario...that way when the repair turns out wonderful (which is most of the time), they are amazed by it, and if it is a little less than wonderful, they are still happy because it is always better than what I prepped them for. As for making the pit less visible: a good pit polish will blend the pit with the surrounding glass and finish the job nicely. We tend to be more critical of our own work than even the average client will be, getting up close and personal with the repairs. But if we back off a bit and view the repair from 2 to 3 feet away, very few repairs will actually be visible from the outside. Looking through the glass from the inside, they are generally a little more visible. I ask the client to sit in the driver's seat, and explain what s/he is looking at.

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