DaveC,
I guess you could look at it that way or consider it a pre approval work authorization. Remember though, in most cases when the customer calls their so called insurance company (Allstate, State Farm) they are really talking to a representative that portrays themselves as their insurance company but it is really the network that has been contracted to handle and process their glass claims. (Safelite, Lynx)
There might be some small insurance companies that have not opted to use the networks to process their glass claims though and the insured might actually get a claim number from the company that issued their insurance policy.
PS. The only dumb question is the one that does not get asked.
Pay it foward,
Brian
www.safeglasstechnologies.com
info@safeglasstechnologies.com</p>