sunshine wr,

You would directly call the insurance company or the glass network used by that insurance company. You would give them the name and policy number of your customer and they should be able to see if they have comprehensive insurance. They may have a few questions for you or may want to speak to your customer concerning the work needed but thats it. If you are talking to the billing network be careful not to let them steer your customer to a different shop. You will be given a Claim#(usually from insurance companies) or an Authorization#(Usually for the networks). They mean the same thing for the most part but you will have a much easier time direct billing if you get the insurance companies claim#. Either way you can direct bill. At least this has been my experience.

For more information on direct billing and writing a letter their is a bunch of information in the archives. Good luck.




Pay it foward,

Brian
www.safeglasstechnologies.com

info@safeglasstechnologies.com</p>