Best five:
1. Look and act professional
2. Get magnetic signs or have your vehicle lettered
3. Make friends with a good w/s installer (unless you also replace)
4. Send thank you's
5. Never think you know it all--we can all learn something new, & dont be afraid to ask for help

Worst five:
1. Negativity of any kind
2. Under-pricing your service or product
3. Telling clients you are inexperienced
4. Knocking the competition (even if you know your repairs are superior to theirs)
5. Looking or acting "hungry"

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