Thread: New to this...
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Old 06-08-2003
Anonymous
 
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Default New to this...

Congraduations and all the success you can handle.

I would have to say the answer to all your questions is yes. Even after you realistically explain what the primary and secondary goals of a repair are, they say they understand but in the end I still think they had thought they would be totally invisable. I usually just have to remind them of this and they look at the repair and then remember what it looked like before the repair and are quite pleased. I think the over all savings has alot to do with that also. Ladies don't be offended, but I find this to be the case with more women than men. <img src=http://www.ezboard.com/images/emoticons/wink.gif ALT=";)">

In my opinion, if you have a customer that expects it to disappear or be invisable, then I would suggest a replacement becuase no repair will ever fully vanish and even a perfect repair would not please this type of individual. Some will clear up pretty darn close though.

My personal advice would be...Be honest and realistic in your service and capabilities.

Pay it foward,

Brian
www.safeglasstechnologies.com

info@safeglasstechnologies.com</p>