I agree with windshield savers, preparation is key when it comes to crack repair, i always take my time to explain to the customer exactly what the process is and what it will do, i also make it very clear what the possible outcome can be, ALWAYS aim low and prepare him for a very visible hairline, if he agress to your terms and you do a good repair, you willl exceed the expectations that he created based on the info you gave him, and he will leave a happy customer. If you don't prep him and you focus on getting the job, you will end up with an unsatisfied customer even if your repair is top quality.

JESSE

"education is power"</p>