personally I signed up with Safelite because I had to, in order to bill through them for the insurance companies that are under their umbrella, I don't care if they ever send me a referal because I don't need them to survive, I also don't send them any of the customers that need their windshields replaced, I have a couple of shops I refer replacement's to and I emphasize to the customer that they ask exclusively for the shop name I give them.
