Jeff,
You are 100% correct, I would not expect Glass Medic or any other Co. to supply such info without prior consent from their client, but it was agreed in my first conversation (early this morning) with the gentleman from Glass Medic that he would supply a client name for my evaluation of their product.
It was only in my second conversation (call to their offices) that the woman who answered gave me a complete different story. I found this most disturbing because she was actualy the one who fielded my original email and passed it along for call back. She was aware of my original conversation earlier that morning.
To make a long story short, I have already spent 7 days researching repair kits via the internet and don't have more time to spend with firms
( not speaking of Delta) who obviously have a loose link in their management/attitude towards potential clients. It's a matter of principle with me, I need rock solid quality equipment and a STRONG firm behind their equipment who values clients be they large or small.
Thanx for your response
