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  #17  
Old 01-01-2008
daytrader daytrader is offline
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Join Date: Dec 2006
Posts: 43
Default Re: Safelite Steering

I really do not under stand some repair techs problem with Safelite auto glass.

I recommend them almost everyday.

I do not replace windsheilds, I market and fix them.

Just to get an idea. For what it could cost to fix 4 rock chips. I can have a brand new wind screen installed.

I had a 2000 freightliner that needed 3 rock chips in ONE of the windsheild and 4 in the other. I was able to have safelite come replace BOTH for 120 bucks the next am. I saved the company a hundred bucks. I didn't make anything off that truck. but the other 6000 trucks. I and my partner touch that glass every week. O have no problem having a windsheild replaced it it is not repairable or if a replacment would be more cost effective.

No insurance work here. I have not found any truck or air craft wind screens that are insured for repair or replacment yet.

The safelite tech knows better then even comming around to my fleets unless I call him. He in turn has been known to help me out.

Folks its about to money to us. To the customer it ABOUT THE SERVICE. Any half retarted kid with 20 bucks can set up to make fast wind scgreen repairs.

Service is what you sell. Not repairs. If you offer chip repair. Folks like me that offer service. We will grind you down and out every time.

When I am at a job service site and the customer mentions a scratch on the paint. I know were to send them or how to fix it. If they have a load muffler, I send them to a good quality tech that offers service NOT MUFFLER work.

Some folks stay in the box. Others get out of the box. Folks like me. I make the box pack it up and send it out.
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