[jayjacque]

I like your attitude. I think you'll get respect for that both from the other w/r company and from the auto dealer. Good business doesn't always mean go to any lengths to get the jobs. Sometimes the low road is better because it will eventually lead to the top.

I passed on a sold unit just yesterday that I knew the customer was pointing out as the one thing they wanted fixed in order to buy the vehicle. But it had 2 big ugly chips that would've come out only 80% if I were lucky. More realistically 60 or 70%, and the customer wouldn't have been happy. When I told the dealer that I think he respected me for it. But it's true, sometimes dealers can be pretty stinky.