Guess I feel differently about than "just take the money". I work in an area with close to 230 dealerships in roughly a 25 mile radius. These "used car managers" and "general managers" go to the same auctions twice a week and suprisingly enough talk to each other.. So.. if a dealer that is not happy with your work for what ever reason tells the other 4 or 5 at the lunch table. It won't take long for all of them to think your work sux or that you are a push over.. But, stand your ground, have some ethics, be a straight shooter and do the best you can do with what they give you and they will respect you for that, if nothing else. I have accounts that I have serviced for 15+ years, and I know all of them know where I stand on what can be repaired and what can't. And they will not ask me to sway from my standards. it would be non-profitable for both of us.. As for, who cares about the competitor? Yeah, its business.. I never mind winning over a customer with better service. But know if this happened to this guy, it can and will happen to me.. Why put myself in that position? I demand more than that of myself than to set myself up for failure whether it be 11 years or 11 weeks. If the guy did shoddy work, yeah I have no problem stepping in and being the hero saving the day. But not due to one accident that could happen to any of us at any given time.
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Originally Posted by GlassStarz
So you work for them for several years until you crack one and someone else gets the account who cares? Thats how it works the day you stop taking accounts because the other guy lost it for whatever reason is the day you should go back to an hourly job.
Seriosly who cares why someone switchs to you? take the account and do the best you can to keep it.
I suppose if you found the girl you wanted and had been working hard to get dumped her ex because she thought he was cheating and you find out he didnt you wouldnt go out with her anymore?
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