[glassfixerCO]

Here's another idea: If you're doing so many repairs a day (I hate you) why not create your own version of ACT. Hire a retiree or homemaker with a phone capable of 3-way calling and speed dial their # and hand the phone to the customer, they could then set up a 3-way call with the insurance co. and go through the whole process for you while you're focusing on the repair. Each completed invoice would earn them $5 - $10 dollars.