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Old 01-30-2008
StarQuest StarQuest is offline
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Join Date: Dec 2003
Location: Southeast,Michigan
Posts: 919
Default Re: Windshield Cracked on me today... OOOPS

lordstanley13,

I work the same area as you do and will admit that when temps drop below 40F I consider all damage to have moisture present. This time of year I will dry out everything regardless of absence of snow or rain. Are you currently drying out everything? Not sure if that's what caused your break out but like Screenman stated, air will compress and water will not. Could've been a number of things that caused yours to fail.

Have I had any customers upset with me in the past over a crack out? Yes, not very many but a few! Have I ever paid for a shield replacement? Only once so far and it wasn't even my fault (2001 Honda Element with defective manufacture service bulletin on windshield) Why did I pay this one? Only because customer made such a big stink with insurance I feared I would loose TPA referral rotation. At the time, I was receiving 5-6 daily.
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