[splitpit]

I'm not trying to beat a dead horse or create an argument here but there's one thing I don't understand and that is why some shops refuse to be network members and refuse to do insurance work? I have been doing insurance work as a member of nearly every claims network there is for a very long time. Throughout the entire time that I've been doing this, I have only been back charged for a warranty refund two times. Two times. And one of those two was a customer who decided that she simply didn't like the small scar on her glass. The other was a crack repair that failed at the base of a windshield. Two warranty refunds on insurance work out of thousands of repairs. And as I stated in a previous reply, a large number of these referals are ones that come from being selected by the claims network, not because the customer chose us. I would not have had those customers if not for being a network member. In my opinion, the risk involved as a network member of being back charged on repairs is extremely low.

Yes, I know that it is probably just a matter of time before insurance waived deductible repairs go by the wayside. But if you are a new guy starting out in this business, I still recommend that you become a network member and take as much ins. referal work as you can. Each and every one you get is money in the bank as well as gaining you a new future customer, regardless of what the insurance companies do. Don't forget, for every satisfied customer you have, there is a positive residual effect for your business in the form of relatives, neigbors, co-workers, etc, etc, etc, The more business you do, the more business you will receive.