[Brent Deines]

I'm no expert on this, but it was my understanding that everyone who offers the capability to submit invoices via EDI to the networks and/or insurance companies has to pay Glaxis a transaction fee because they are all using Glaxis technology. Don't quote me on this, but I believe that representatives from both eDirectGlass and ACT told me that they have to pay these fees, and therefore have no choice but to pass that expense on to their customers.

Splitpit, do you pay any other fees to Quest? The reason I ask is that if they are only charging you $.75 per transaction the information I received is incorrect unless they are including the EDI fee as part of a monthly or annual fee.

I would assume Safelite does not charge that fee when you go through their website because they do not use the Glaxis technology.

There are so many different ways to submit claims these days I can't keep track of them all. I'm sure many of you are more on top of things than I am, so this thread is very helpful to me as well as to the newbies in the industry.

EFT is different than EDI. Usually there is no charge for an EFT payment. In fact, many companies will charge more for a paper check if you opt out of EFT for your deposits. I am only talking about EDI for invoicing. I just want to make that clear as both have been mentioned in this thread.