[GlassStarz]

With 20 plus years in the car buisness I can speak on this subject with dirrect knowledge
Sales Mgrs often get perks from Vendors be it a gift card to some restaraunt or a bottle of Dom at xmas thanking someone for doing buisness with you isnt wrong I do this all the time as well as a nice potted plant to the office ladies who send out the checks letting someone know you appreciate them isnt wrong
Service deptments are in the buisness of making $ not friends they mark up everything they touch whether its a part or the work of an outside vendor its how buisness is done profit comes from muliple sources
Now there are the other guys they include the used car mgr who expects a cash kickback from vendors and wholesalers this guy is easy to foil send the $ to the owner by mistake LOL dishonest people who steal from thier employer (and this is what the kickback is) are generally found out fairly soon and dont last long and vendors who have been a regular of thiers are often shown the door as well when the stuff is found out
best advice is dont participate and if you are being given a hard time sit down with the boss tell him you are willing to lower your prices or increase you service but you are not comfortable with paying the $ to his mgr it screws up your tax and bookeeping I guarantee he doesnt even know its going on and approaching him this way gets the message out without you looking like a trouble maker badabingbadaboom the pain in the a#$ mgr is gone you are still there and now a trusted person
that said I have been to mexico on a finance companies dime been to dinner at many nice places recieved new wardrobes from contests hosted by banks hell the Dodge factory rep took 30 of us to the dollar stores in Tiajuana the car buisness is full of perks and pay outs its hard to tell when you have crossed the line.