[Glassdoc]

I blew the whistle on a "large" family owned "famous" dealership once.. Their policy to get the repair work was that 1st you needed a written "work order" signed by the UC Manager, then after completeing the work you needed a Repair Order issued thru service, then you would take the Repair Order to parts for a Purchase Order. Well, the srvice writers were the "hand out" guys... $20 per invoice flat rate.. I refused, so i was made to wait/stand around until they could find the time to write the RO.. Sometimes this could be up to an hour or more.. Having enough of this i went to the UC Manager, explained the situation, told him I could not pay someone $20 per invoice when most of the invoices were $40 or less (going back 12 years). He said he would look into it.. next week, the price was $25. The service writers claimed that now the UC manager wanted his cut.. So, the following week I went in did 3 repairs, charged $75 per car.. The UC Mgr did not know, since he gave up the WO up front, the service dept had their hand out, which I wrote them a check for.. And the following week I took it all to the Gen mgr.. Let him know i would no longer be servicing the dealerships or anything else with this Baseball players name on it (who just happened to be in the building that day) and why i would not be servicing them.. One month later, they had a new UC Mgr, a new Service Mgr and a supposedly new policy on all vendor relations.. But.... the service writers remained, and nothing changed.. So i never bothered going back..