[Nomad]

Sometimes it is how you say something and not so much what you say. That's the trouble with writing on the forum, you can't convey the smile or the shrug or other body language that you might use when or if you tell a customer that "hey, if you stand out here with me and block as much wind as you can while I do the work, I'll start the repair". You can say this half jokingly and not insult the customer at all.
I believe that patience is one of the best friends that we can have. Some of the things we do just can't be hurried too much.
I also work in southern AZ in the winter and when the wind kicks up past about 30 mph or so it means you are working while crunching sand in your teeth and sticking in the resin around the injector and in the pit filler before you can even put the tab on.

But one good thing is that when you have a lot of gas, on a windy day you don't embarrass yourself nearly as much if you have the customer standing near you!! Unless you're really loud!!