Right on Brent,, I stay low, do a good job for all customers retail or insurance referral. I do need to get involved more behind the scenes. It seems many of the old timers and several of the new forum members have a hard time adjusting to change. There are things good and bad about this business. I myself love it and hope I can do it for ever. I know I will never get rich repairing windshields but I am the happiest I have ever been doing it. Maybe I am not making tons of money, maybe I am really worth $100.00 a repair but the fact is this is a business that I love so if I make what equals $25.00 an hour I am happy

So that said,, Flat rate Piece rate bring it ON. I do heavely agree with the fact that there is too much arguing on here and it would be nice sometimes to not be B'ed at when you ask a question that may have already been asked

or one that someone thinks is stupid