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Old 03-21-2008
Brent Deines Brent Deines is offline
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Join Date: Sep 2003
Location: Eugene, OR
Posts: 594
Default Re: Insurance companies, Networks, and Forum Etiquette

Quote:
Originally Posted by harrellbenjamin View Post
I dont think that the Insurance companys care one way or another about what a Windshield repair tech thinks..................JMHO They have no pull or political clout so why would they worry or care?? The tech is just a necessary evil and expence for them...........
It's not their job to care about us, but if you don't think insurance companies have pull or political clout, you are dead wrong. They are setting the prices, and it is up to us to prove the value of our services.

I have spoken with quite a number of people in the insurance industry and so far I have never gotten the impression that windshield repair technicians are a "necessary evil". What I get from them is that they see windshield repair as a valuable service that saves their companies and customers money.

I know I will never convince many of this, but I think we really need to get away from the us vs them attitude, and figure out a way to make them want to pay us what we are worth. It won't be an easy task, but I do think it is worth fighting for. That's why I think it is so important to get out and meet some of these folks. They are all just doing their jobs, just like we are. Once you understand that you can have discussions rather than arguments. Sitting across the table from someone has a way of changing your perspective of each other.

There may very well be more windshield repair technicians who agree with you than with me, and that's fine, I just think that diplomacy will be necessary if we hope to change our industry for the better.

I should also add that I don't think our industry is all that different than any other in this respect. This industry has been very good to me, both on the retail and the wholesale end, which may be why my attitude is what it is. If I thought I could find something else that I like better and could make as much or money at, that's what I would do. The thing is, I like what I do, a lot, and although I may never be rich I can make a living, and making a living at something I love is more important to me than getting rich at something I don't love.

Sorry, having a bit of a warm and fuzzy moment here.
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Brent Deines
Delta Kits, Inc.