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Old 03-31-2008
Brent Deines Brent Deines is offline
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Join Date: Sep 2003
Location: Eugene, OR
Posts: 636
Default Re: Word of advice for new guy

Quote:
Originally Posted by christiaan View Post
Hey guys firstly wanted to say the information on this forum is priceless. Thanks to all you guys who post info on here to help new guys, it is really appreciated by myself and I am sure many other new guys who got their start by reading on here.
I have been researching glass repair for the past couple of weeks and actually have purchased a couple of items for doing glass scratch repair but finding that it is much more labor intensive and time consuming than I first thought. Currently I am a full time PDR tech for a local lexus dealer making decent money but hate working for a boss. I only went in house cus the market got really saturated in my area for PDR.
I have been very intrigued by chip repair and think that I could really be succesful with it but I have kind of a personal dillemma. I have a friend that I have known for some time who actually lives in the same neighborhood as me that has been doing chip repair for the past 15 years or so. He does mostly dealer work and insurance.
I see the guy almost everyday and I am concerned that if he finds out I am considering getting a repair kit and going out there and trying to make a business of this things will get uncomfortable between us.
Any ideas on how I could handle this?
Incidentally the reason I even purchased the scratch repair was because he told me he passes on these all the time and that if I could figure out a way to get them repaired there would be a ton of work out there for me. Then it seemed like for a couple of weeks he avoided me when he found out that I purchased a scratch repair kit and told me he was concerned that I would go out and try to get into his accounts.
I dont know maybe I shouldnt care or be too concerned but I would rather not have any uncomfortable confrontations with the guy.
Any help you guys have would be great.
Thanks again!
Christiaan
I think you will find there is a lot more windshield repair business than scratch repair business. Windshield repair is definitely less labor intensive and in my experience more profitable. I think the real market for scratch repair is on the commercial side, not the automotive side.

As for the issue with the friend, I agree with the others. I have been on both sides of that situation and it can be uncomfortable, but I never found it to be something that we couldn't get past if both parties are honest and play fair. When I rented moving trucks and had a UPS drop a customer and friend ended up being my biggest competition, but we would sometimes trade equipment, refer rentals to each other when we didn't have equipment to rent, and work together to bring more equipment into the area. Working together made it very difficult for the other dealers in the area to compete, even those that had been in the industry much longer than either of us.
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Brent Deines
Delta Kits, Inc.
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