Fender I am sincerely sorry about this experience with them. I didnt go through what you are going through. I just ordered the bridge, injector and some resin. I did complain to them about the resin & they did send me a replacement bottle. I used that bottle to practice with and thats it.
If I was in your shoes I wouldnt take throwing $800 away to lightly. I would be persistant on calling them & complaining. If that doenst work, I would go through the Better Business Bureau then I would even think about a speaking with an attorney.
On their site they advertise a brand new kit for $809.10 and they advertise a kit that was used in a trade show for $775.00. If you purchased the kit that was used in a trade show, you pretty much agreed on purchasing a used kit. For a $35 difference I WOULD NEVER go with a used kit. But if you did, thats exactly the leg they are going to use to stand on.
Did you buy a trade show kit or did you buy a Brand New kit??
I am not knocking you in any way, shape or form. I am just trying to help you. Please do not take this response as in insult, it is not directed like that
