Quote:
Originally Posted by Brent Deines
Give me a call and explain this in a bit more detail. You are not required to have anything shipped 3 day! Did this happen about a week ago when we launched the new website by any chance? We are still working out some of the bugs, so if you are talking about an Internet order and you were not given the option to have your order shipped via ground, we need to know about it. I may owe you a few bucks!
Currently we offer UPS, DHL, and as long as you are willing to accept responsibility for lost or damages packages, USPS. Sorry, but I don't set the rates, and there are no less expensive options that I am aware of now that our carrier pigeon died.
We only offer UPS shipping on the website just to keep it simple, but you are always welcome to call to compare services and prices.
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Brent - I placed my order on 4-16-08, so yes it was a week ago. The only shipping rate and time offered at the time of my order was 3 day select. I just clicked on an item on your website tonight and it now offers ground shipping. I'll call you tomorrow about the possible refund.
I am so sorry to hear about the carrier pigeon. He was a dear friend to us all.
T4K