[GlassStarz]

If you dont understand the car buisness they may come off that way the reality is they are busy and the last thing they want is some new vendor. I find they all want to deal with as few as possible so if you can do several things for them you are more attractive. I was in Sales in Dealerships for 20+ yrs everything from Salesman to Sales Mgr evry place is different and finding thier hot button quickly is important. I have heard some her in the past complain about service depts. You need to remember no real money is made in most sales departments they are self supporting and the real profits are usually made in the Service areas. They need to profit from everything they touch they call you in for a customer repair you charge them $35 and of course they charge the customer more why wouldnt they make a markup on sub work?
As far as the sales dept you have to earn the buisness and when you get in do a good job and stay out of the way they have stuff going on and you are low man on the tottem pole. Dealerships can be a profit center for outside vendors and someone who doesnt try to understand how things work there will miss out on a lot of cash.