Re: Reply from windscreen company.
Having been in the automotive glazing business for some years now, that reply, that Screenman received, does not surprise me. I recall one occasion when I was fitting a glass sunroof to a car, I asked the young lad, who was on a work experience scheme with the company I worked for, to get me the new sunroof panel from the stores which were on the office roof, just at that moment I took a customer call in the office. When I came back into the workshop I couldn't find the lad anywhere. Then I heard footsteps coming from above me. I ran outside to find the lad had gone onto the roof of the building and was trying to undo the skylight!!!!!
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Is a customer always right? - No, but they are always the customer.
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