I've read in several places on the forum that many of you do lots of retail sales (i.e the Coitster method) and drum up 6 - 10 sales in a day. I've yet to break 4 in a day. And I can't even do that on a regular basis.
This is me:
"Hi, I was hoping you could help me." "Could you tell me who owns the Ford Explorer out in the parking lot?" "Sure that belongs to Fred" Fred comes in. "Hi Fred, I'm Mike with Integrity Windshield I noticed you have a chip in your windshield. You know I can fix that for you in about 20 minutes, no money out of your pocket, your insurance will gladly waive your deductible and pay for that up front. So how bout it fred, would you like me to take care of that for you"
I'm very polite, smiling, I have logo on shirt and hat, carry clip board etc.
I'm having a hard time turning the "No's" and the "I don't think so" around into a yes. Or I get "give me your card, and I'll give you a call". I do one of two things, the fax like the "Coit" talks about, or I just give em a card and walk out. I'm just not very good at handling the objections. Any tips I'd greatly appreciate.
Do any of you hit the bricks early, say before 8am.
I've only been at this full time for 3 months now, so I'm still very new. I just need more ammunition to close the sale.
I've tried to get dozens of fleet accounts. Big zilch till yesterday, I got a massive
fleet account of 8 vehicles for a landscape company. (Gotta start somewhere I guess) Can't seem to nail down a larger company, they all claim they have someone to do their repairs. How do you overcome, or compete with that when the majority of big business' have their glass needs taken care of.
Yesterday, I fixed a ladies chip on a 2003 Passat. When I approached her, she said that she is not very fond of chip repair because of her last experience. She took me to her car and there was this big ghastly yellowed pit resin flaking out of a big hole, it had to be atleast 1/2" across, and was peeling up very bad. So I told her, I'd fix the new break and attempt to clean up the the bad pit filler. If she didin't like it (my fix on the new break) The old break was so bad, I was very skeptical. The new star break cleared up so good I had to show her where it was. The old break, I managed to remove the old pit filler and refill it and it polished up very nice. She was very ecstatic about the quality of my repairs. Insisted I give her numerous cards she could pass out.
I can do a quality repair, I'm just not a sales kinda guy.
So how bout it folks. How can I run my numbers up.
Thanks a bunch.