I've been thinking about starting a string like this and finally it has evolved on its own.
There are a number of subjectives that I want to help with here as this goes along.
GlassStarz, you said that rapport is important (very much so) and that "you have to make them like you".
I struggled with this concept for a long time in my previous sales jobs until I realized that I can't make anybody do anything. However, I did learn that how I regard myself (like Myself) and the feeling of confidence that I project is the foundation of establishing "rapport" with a person that I have just met.
Of course, enthusiasm is very important in direct sales and that will vary as you work through the day. But what is indispensible is a SMILE and a sincere greeting.
I never concern myself with whether anyone, inside or outside of work is going to "like me". Because, I truly like myself and love life and people and project that.
I am mindful of the things that I have control over, again myself, and consciously minimize the things that people might make subjective judgements about.
Looking like a professional service technician.
Being neatly groomed and dressed.
I carry breath mints and use them often.
Projecting gratitude and sincerely thanking people for their time.
About 20 years ago, I learned an amazing think about rapport.
You will rarely sell anybody anything if you haven't established it.
It takes less than 5 minutes to get rapport.
You can't and won't get it with everybody.
You do it by being natural, being who you are.
Smile and be enthusiastic.
Then, in less than 5 minutes, it happens in the subconscious of the person you have just met. You are OK, you are ACCEPTED.
It will now be very difficult for this person to not do anything you ask them to do.
More later,
Gary
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