View Single Post
  #7  
Old 11-04-2004
StarQuest StarQuest is offline
Senior Member
 
Join Date: Dec 2003
Location: Southeast,Michigan
Posts: 919
Default

In Michigan, Harmon is the network for AAA. If your signed with the Harmon network offer and acceptance agreement (which I'm not and never will be) you'll only get $45/10/10/10 on repair. If your not signed and bill direct to AAA claims they will pay $75/12.50/12.50/12.50. Wish we had more like AAA around here to be truthful.

GlassStarz,

I understand you view point on this. I did offer to refill this repair for customer and fully explained to him the results would'nt turn out perfect since he already screwed up repair but could make it look better. His response was.... I have a buyer for this car and I need it to look perfect:roll: I said you want perfect, ok... then I'll need to replace shield and you'll have pay your $100 deductable. I wasn't about attempt a repair for this guy when I already knew beforehand he wouldn't be satisfied. I did however, call back AAA claims to explain why I couldn't satisfy customers windshield claim. They were happy I called and put a notation on his claim so he couldn't pull another repair tech into his mess.

I'm not happy but still feel I did the right thing with this situation.
Reply With Quote