WS UK,
Not trying to put you guys down but have you done any training or simply just experimented with a practice shield for a month before selling your services? Sounds to me that you just jumped into things before you were comfortable with your your skills. Please do yourself a favor before things get worse. Find a seasoned tech in your area and just pay him something for a week or two until you become more educated with repair. Hope this response doesn't offend you but I'm just trying to help. With some proper training you wouldn't be having all these problems.
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