I mafsu is right, it really is quite simple once you know the basics and know when and where to apply them. As Jeff mentioned, once you have contacted your supplier if that has not corrected your problems...
...I see you are in CT, what part? I ask becuase I work at Newark Intl. Airport and if you are close enough maybe you could shoot over one day and we could do a couple of repairs after I get off. FYI, I use a Delta System. Give us a call if you need.
Pay it foward,