Please Help, First Repair

[GLASSTIME]

Just received my new delta kits double bridge kit. My buddys mustang was first practice repair.
There was 2. 1 was a star break which I will discuss f
irst. the other was a trio chip. Now I did watch the dvd that comes with the kit. I step by step did the repair as follows;
*cleaned the windshield *using my scribe cleaning out the damage area of loose glass ect. Then I applied my tool. Now let me stop there for a moment, korey sent along a centering tool ? I'm thinking this is to help center the tool over the damaged area where the resin will fill, I try to place it
In the cylinder where the injector goes but its not long enough to touch the glass plus I'm scared to push down I'm afraid it will damage the seal. Ok then I looked down the barrel to center, placed my mirror, next I got some resin in my dropper. Ok how much should fill the dropper it says 7 drops which I did. Hope that's right.
Then I took my injector pulled up and twist to let it back down to rest on edges hope that makes sense. I placed it down into the barrel and srewed all the way till it stopped. Then I twist and let down slow. I gradually pressed down on the injector until it wouldn't go any further. It set for 15 min. I then went to pull up on injector and twist to create vac process
But it wouldn't twist unless I twist it out some but then when I went to twist it it snapped up hard. I let that set for 5 min. Place resin and a curing tape then applied uv for 5 min. After that I scrapped with razopr then buffed with pit polish. Now there was a very small spec is that normal?

Now to the chips. Same process as above but the chips are still there. Why would that be? They aren't as bad but still eye catching.
All suggestions will help.

[Frank EU]

Since you work with the DK system, would it not be easier to give DK a call? You will be talked through the process, kinda hands on, in a nice manner, and you're problem will be solved almost instantly. Just a thought.

[GLASSTIME]

That's great advice. Thanks.......

Since you work with the DK system, would it not be easier to give DK a call? You will be talked through the process, kinda hands on, in a nice manner, and you're problem will be solved almost instantly. Just a thought.

[Chips be-gone]

If I am reading it right, You pressured 15 min., Then vac for 5 min.,, It sounds like you never did your last pressure. I may have read it wrong.

Sounds like you cured with a vac cycle last... Re view the cd/DVD or your manual. You should see what stage you missed....

[screenman]

Go get some training, sorry I could not think of a nice way to put it. I hope moisture had not been near that screen for days, I also agree you may have cured under vacuum.

[GLASSTIME]

I did miss a step. However I did use the moisture evaporator. Sorry didn't slide that one in. Again thanks

[screenman]

Chad can I suggest that as you are detailers, that you put some strong tape or screensavers over the damage before washing the vehicle if you are going to carry out a repair afterwards. Drying out is hard enough to get right without the added bonus of it just being jet washed.

Thanks for being honest about missing a step, it makes it a lot easier to answer your questions when we get the full story.

[GLASSTIME]

Thanks screenman for the advice. Always appreciated. Most definately we actually upsell & cross sell our products during our pre inspection of the unit we are performing services on. That said if a WSR sell occured we would perform that repair 1st just like our headlight rejuvenation service. Again all advice is appreciated and welcomed

[screenman]

No problem, whatever you do enjoy it.

[Brent Deines]

Chad, you really need to give us a call as you are doing several things wrong. That's partly our fault as the centering tool is a fairly new tool and is not covered in the video or instruction manual yet, but we can walk you through the entire repair process and I think then everything will make sense. I will hit a few of the key points here, but it would be better it would be a far more efficient use of time if you could ask questions as we explain things over the telephone.

The centering tool is long enough; it is designed to push all the way into the seal. That is how it centers so perfectly. You press the centering tool into place prior to screwing the injector down all that way to the glass so that the tip of the tool extends beyond the seal and rests on the glass. You then loosen the center knob on the bridge base and drag the centering tool across the glass until it drops into the impact point. The tip of the tool is blunt so it will not scratch glass. Then you tighten the center knob on the bridge making sure that the centering tool and injector do not move off of the impact point. You can either screw the injector down against the glass with the centering tool in place, or remove it before you screw it down. If you screw it down in place the centering tool will be pushed back out of the injector.

7 drops of resin is correct, however you cannot count your drops as they go in because you need to insert the dropper into the cylinder far enough to reach the end seal. To know you have 7 drops practice sucking resin up into the dropper and dropping it back into the bottle. By doing this a few times you will figure out exactly how much resin should be in the dropper and won't have to worry about how many drops you are using. I just load the dropper to just past the point where it begins to reduce in size. That is very close to 7 drops and works great for me even on the largest repairs.

You did not follow the directions if you allowed the injector to set in the pressure position for 15 minutes. It won't hurt anything to leave it that long, but we have to get you to follow the instructions to the tee so you will get the best possible results. I suspect that you did not press the piston far enough into the seal, which would slow the process of filling the break and may have been the reason for unsatisfactory results.

If the injector would not twist I suspect you are not pulling it up far enough first.

I'm not sure what you mean by "snapped up hard". That should never happen so perhaps with a bit of Q&A over the telephone we can figure out what you did to cause that.

If you left the injector in the vacuum position for 5 minutes you were also not following the directions.

I don't know what you mean by a small speck after scraping off the pit resin, but you will still see the pit area after the repair is complete.

You will nearly always be able to still see the completed repair, but again with some Q&A over the telephone I think we can figure out if the repairs came out as they should have, or if you have unrealistic expectations. I suspect the former, or perhaps a combination of the two, but either we want to get you back on track ASAP, and I feel very strongly that we need to get you to follow the Delta Kits instructions before you start trying a lot of other tips that you will get on this board, sometimes from people who have no experience with a Delta Kits system.

Always, always, always, give the manufacturer a chance to prove that their directions work before asking others for assistance. If you have a golf pro teach you to play golf you should listen to his advice before you start asking your friends for help. The same holds true here. That does not mean your friends are not good golfers or the members of this forum are not good repair technicians, but just that you need to get the basics down first so you don't develop bad habits, and as the manufacturer of the equipment you are using Delta Kits is the best source for instruction. If you start following the Delta Kits instructions and allow us to walk you through a few repairs, or better yet allow us to properly train you, then by all means seek outside assistance if we have not been able to help you.