D***IT! Crack Out S.O.B.

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
Ricersux
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D***IT! Crack Out S.O.B.

Post by Ricersux »

So I get to one of my jobs today and it has a very small chip (under 1/4"). I think, "this will be a quick and easy one" WRONG!! I attach my mirror and notice it was a lil bigger then I initial thought but appeared to be very stable and still quite strong. I dry it out and attach my bridge like normal, go into my first pressure cycle and boom it cracks out 2" in both directions...great. I attempt to repair it still but was unable to get what I consider a quality repair out of it. This is the only issue I've had all year...I guess you cant win them all. Rant over.
-Eric
CLEARVU INC.
Indianapolis, Indiana
Auto Glass Rescue
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Re: D***IT! Crack Out S.O.B.

Post by Auto Glass Rescue »

So how did it end up with the customer? What did you end up doing, just not charging?
GlassQueenT2
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Re: D***IT! Crack Out S.O.B.

Post by GlassQueenT2 »

Why do you say it ended up not being a quality repair? Sometimes one can only try!
SeeClearly
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Re: D***IT! Crack Out S.O.B.

Post by SeeClearly »

I know how you feel. When the easiest ones turn ugly, it can get rather depressing real quick. With the weather getting colder, I guess it is to be expected. :shock: Do you think you dried it out too long? At least it is behind you. :)
screenman
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Re: D***IT! Crack Out S.O.B.

Post by screenman »

If and when one runs I can always look back and find I did something wrong, what are the reasons you think your repair run.
Ricersux
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Re: D***IT! Crack Out S.O.B.

Post by Ricersux »

I think what happened was I either over heated it with the moisture evaporator and/or didnt let the glass cool enough before I started my first pressure cycle. The customer was not happy and neither was I, so no charge to the customer and a killer deal on a replacement if they want it.
-Eric
CLEARVU INC.
Indianapolis, Indiana
Glasseye
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Re: D***IT! Crack Out S.O.B.

Post by Glasseye »

Those small 1/4" cracks can be the most troublesome. They can be liked coiled springs waiting to crack out at the slightest amount of pressure. I had one yesterday, which I wasn't certain about, so I opened it up with my impact tool to relieve the stress before starting the repair process.
t4k
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Re: D***IT! Crack Out S.O.B.

Post by t4k »

Glasseye wrote: so I opened it up with my impact tool to relieve the stress
Please explain .
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Mr Bill
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Re: D***IT! Crack Out S.O.B.

Post by Mr Bill »

Perhaps it was temp shocked when the cold resin hit the hot glass.
Do you have a thermometer?
clearquest
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Re: D***IT! Crack Out S.O.B.

Post by clearquest »

Shhhhh, it happens!
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