Determining correct windshield #

Discuss all aspects of windshield replacement, including techniques, billing, etc.
GTRWGLASS
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Joined: July 10th, 2018, 1:11 pm
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Determining correct windshield #

Postby GTRWGLASS » July 10th, 2018, 1:17 pm

Hi all,
What is the best way to determine the correct windshield / NAGS # for a particular vehicle? We have the Mitchell Glass Mate software, but even when using the VIN it will bring up many different options. Sure we can call the customer and ask them which features they have (rain sensor, lane departure, collision alert etc.) but many times the customer does not know. Additionally the less we have to bother the customer the better.

Is there a fool proof way to figure out EXACTLY which features are on the vehicle so we can determine EXACTLY which glass we need?

Thanks!
Robert

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