I had a customer today who had gone to A#%A auto body & glass for a repair; they told him they could not repair from a liability standpoint because the materials that they use to repair windshields is so hard that if someone were to hit their head in that particular spot in the windshield, they would be liable for injuries to said person. The damage was in the passenger side center of the windshield. I repaired no problem.
In fact, I find myself in the same sort of boat since the quality of any repair that I complete is so outstanding, that I will not repair a windshield for anybody over the age of 35, else they would not live long enough to take true advantage of my lifetime guarantee