Quick Tips

[clearquest]

Always give the customer a fair description of what the completed repair will look like before beginning the job. Let's face it guys, some damages leave more of a scar than others. As long as you are upfront about that, customers will not go on the assumption that the repair will entirely "disappear" and you will have satisfied customers!

[pickmaster60]

Always put a paper towel over the wiper blades because if resin touches them it will damage it.

[D2D]

I have some before and after pictures that I got from Liquid Resins.I had them enlarged to clearly show the spot left from a bullseye and the skeletal outline of a star break, also the outline of a severe combination break. There is clearly a significant improvement in the appearance of each one but I tell the customer that the repair is not intended for "cosmetic" purposes but is guaranteed to seal the damage and prevent it from turning into a long crack.
Many of the websites from both manufacturers and repair companies, IMO, tend to mislead the public with before and after pictures that look "too perfect". Hence my reason for showing each customer what is a realistic expectation. And frankly, I don't want the customer that expects a "pristine" looking result. That's what replacement companies are for.

[GlassStarz]

The secret that most salespeople dont get is under promise over deliver let the customer know it might not look much different and when its done be surprised at how well it came out.Salesmanship something like Cool this type of break doesnt always look this good will work better than Its as good as I can get it. Delivery is everything

[GlassStarz]

here is another I leave my bit in the chuck on my dremil I stick a small cork on the tip so when its bouncing around in the box the bit doesnt get broken

[roy]

what type of foot stool do you guys use?
i did a ram truck and i have a one step stool and was still very low,so i had to open the door and work from there,i was not feeling good to do that.
thanks in advance
roy

[Kgobin]

We have used this step stool when performing windshield repairs on SUV's and RV's.

[roy]

thanks Kgobin.
i will get me one of those.
roy

[Kgobin]

We got that one from Walmart for $29

[GLASSTIME]

Not sure if this has been tossed yet. However I always wear an apron. It basically covers any buttons and or zippers that may come in contact with the vehicles finish.

I alos use the same exact ladder as displayed above yet with a shelf that folds out from it and it really helps cut down time as you can use the tray to store certain items as you perform the repair. Saves the knees sort of speak!


Another great tip.......SMILE!