Re: Anyone do $15 WS Repairs?
Posted: September 16th, 2011, 12:50 pm
DavidS:
First of all, I was simply stating my experiences with people in our area that I am familiar with, not passing judgement on them being formally trained or not. As I stated before, what I have found (through discussions with some of these individuals) is that they have had no training whatsoever. This is not a judgement, simply facts that I have found in my area. It is not the training that is an issue, since I believe that basics of windshield repairs is not difficult and I do not believe formal training is right for everyone based on reasons you mentioned such as cost and availability. It goes beyond that though. There is a lot of good information on the windshield repair processes, equipment, materials and such out there in cyber world. With the internet and and all the modes of communications today, there is always a way to gather and research information on the industry. There are many companies out there that will travel to do training for potential technicians in certain regions without cost to the trainee. Unfortunately though, through my experiences and discussions I can tell that they have done little to educate themselves (either by formal training OR research) on the process of windshield repairs. I am not judging these people, simply stating what I have seen in industry based in my area. There are many that do a great job (formally trained or not), but we have seen many hacks...(as someone else stated) here today, gone tomorrow. It is life....NBD. As I stated, I am not worried about these people as it is about 1-2% of our business. Yes, I am curious when I see another one crop up and see who is behind it, but with it being such a small part of our business, we lose no sleep. I do though feel for the consumer who gets a repair that is less than stellar on their windshield.
In short....(lol), I do believe that people who want to do windshield repairs should research it throughly before getting into it, gather the appropriate information regarding windshield repair techniques and equipment, and practice, practice, practice. Asking questions and seeking advise while learning is a valued thing which is what this forum allows. (Thank you DK)
As for the insurance, I hope that my words did not criticize those who do not have insurance as many do not. I simply meant that when doing the sales end of the business, having all the insurance in place helps with the sell. Too often, many customers feel as if the business is not legit if the people do not carry insurance protection. This is them judging, not me
First of all, I was simply stating my experiences with people in our area that I am familiar with, not passing judgement on them being formally trained or not. As I stated before, what I have found (through discussions with some of these individuals) is that they have had no training whatsoever. This is not a judgement, simply facts that I have found in my area. It is not the training that is an issue, since I believe that basics of windshield repairs is not difficult and I do not believe formal training is right for everyone based on reasons you mentioned such as cost and availability. It goes beyond that though. There is a lot of good information on the windshield repair processes, equipment, materials and such out there in cyber world. With the internet and and all the modes of communications today, there is always a way to gather and research information on the industry. There are many companies out there that will travel to do training for potential technicians in certain regions without cost to the trainee. Unfortunately though, through my experiences and discussions I can tell that they have done little to educate themselves (either by formal training OR research) on the process of windshield repairs. I am not judging these people, simply stating what I have seen in industry based in my area. There are many that do a great job (formally trained or not), but we have seen many hacks...(as someone else stated) here today, gone tomorrow. It is life....NBD. As I stated, I am not worried about these people as it is about 1-2% of our business. Yes, I am curious when I see another one crop up and see who is behind it, but with it being such a small part of our business, we lose no sleep. I do though feel for the consumer who gets a repair that is less than stellar on their windshield.
In short....(lol), I do believe that people who want to do windshield repairs should research it throughly before getting into it, gather the appropriate information regarding windshield repair techniques and equipment, and practice, practice, practice. Asking questions and seeking advise while learning is a valued thing which is what this forum allows. (Thank you DK)
As for the insurance, I hope that my words did not criticize those who do not have insurance as many do not. I simply meant that when doing the sales end of the business, having all the insurance in place helps with the sell. Too often, many customers feel as if the business is not legit if the people do not carry insurance protection. This is them judging, not me