Business is good
Posted: May 17th, 2014, 11:18 pm
Hey folks,
I was browsing the forum tonight and realized that I'm 4 years into this business. I felt that it was time to say thank you to all of you who contribute to this forum. I also want to extend thanks to DeltaKits for their service and dedication to this industry. I learn something every time I come here. Guys like Bill Lambeth, Screenman, T4k, Bill, and others always have tid-bits of information that can be used on the next repair, even for the most arrogantly proud repairman such as myself. I've learned so much here. For the newbies, the biggest thing I have learned is confidence in WHAT YOU ARE DOING. The biggest thing I struggled with in starting up was "wondering" if people would find value in my services. I've learned that if you BELIEVE in the value of what you offer, your customers will find value in it too. Tell them what it costs, don't tell them what it costs with a question mark at the end and be prepared to tell them what a replacement costs (usually over $200 USD) Due to my rural locale, I was trained in and started doing replacements and learned quickly that repair is far superior to replacement, both in customer satisfaction, money in my pocket, and time with my family.
For the newbies, do a good job to keep us ALL in good graces. For you old-timers, thank you for your help, guidance, and inspiration.
Ben
I was browsing the forum tonight and realized that I'm 4 years into this business. I felt that it was time to say thank you to all of you who contribute to this forum. I also want to extend thanks to DeltaKits for their service and dedication to this industry. I learn something every time I come here. Guys like Bill Lambeth, Screenman, T4k, Bill, and others always have tid-bits of information that can be used on the next repair, even for the most arrogantly proud repairman such as myself. I've learned so much here. For the newbies, the biggest thing I have learned is confidence in WHAT YOU ARE DOING. The biggest thing I struggled with in starting up was "wondering" if people would find value in my services. I've learned that if you BELIEVE in the value of what you offer, your customers will find value in it too. Tell them what it costs, don't tell them what it costs with a question mark at the end and be prepared to tell them what a replacement costs (usually over $200 USD) Due to my rural locale, I was trained in and started doing replacements and learned quickly that repair is far superior to replacement, both in customer satisfaction, money in my pocket, and time with my family.
For the newbies, do a good job to keep us ALL in good graces. For you old-timers, thank you for your help, guidance, and inspiration.
Ben