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by ghost rider
February 7th, 2019, 9:38 am
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Re: Side Glass Repair?

Yes, the repair is the same, pretty much. You need to compensate for the glass being more vertical. It's a little harder to keep the resin at the end of the injector depending on what equipment you're using. I have not had any problems billing insurance, just specify laminated side glass.
by ghost rider
February 7th, 2019, 9:31 am
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Re: Build Customer Base

Screenman pretty much said it all with "knocking on doors". Talk to everyone who will listen. Don't assume anyone is not a customer until he proves he isn't. Once you get in that door you need to show what you can do for them. You need to set yourself apart from your competition. I got most of my ac...
by ghost rider
April 6th, 2019, 5:20 am
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Re: Parking lot Chip Repair protocol

SGC is the only TPA I've had a problem with. I ask the customer to tell a little fib and say the repair hasn't been started yet. Never had a problem with that. A couple times the customer screwed up and said the repair was already done, they will still pay but they want a faxed invoice and charge an...
by ghost rider
July 7th, 2019, 5:42 am
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Re: Curing under pressure

Why would you cure under pressure? This must be a new procedure? Curing under pressure is not new. Some people cure under pressure because they can't or don't know how to remove all of the air and/or moisture from the damage. Pressure from the resin will force the damage to look filled by compressi...
by ghost rider
August 29th, 2019, 4:55 am
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Re: Curing under pressure

Novus used to teach curing under pressure. They don't teach it anymore. Why did they stop?

I consider curing under pressure a waste of time and I'm getting too old to waste time so I don't do it.
by ghost rider
October 29th, 2019, 7:30 am
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Re: Build Customer Base

Could you give some examples of FLEET accounts? Like used car lots? I use three categories for my customer base. 1. Retail. Cash and insurance customers. 2. Resale vehicles. Independent used car lots. New car dealer lots. New truck dealer lots. 3. Fleets. Any person or company that owns multiple ve...
by ghost rider
January 5th, 2020, 8:54 am
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Re: Good Repair then legs return??

Hi All. I had a new issue arise today and was wondering what might be the cause? I repaired a small star on a customer approx 3 weeks ago. It was a good repair with only a small freckle left as evidence of its existence:-) He returned today and its as if the the star has returned and never been fil...
by ghost rider
July 28th, 2019, 5:24 am
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Re: Question for Mobile Repairmen: What Do You Do in Cooler Climates?

Hey all, Quick question for those of you who primarily do mobile WSR, what do you guys do when it gets cold & snowy (assuming you dont have a shop to do the repairs in)? Short answer... Keep working! I have never liked doing repairs in any type of precipitation but the temp never stopped me me from...