Search found 19 matches

by MichaelSmedley
August 2nd, 2018, 5:21 pm
Forum: Windshield Replacement
Topic: Camera Calibration on vehicles
Replies: 5
Views: 738

Re: Camera Calibration on vehicles

It's important to point out that the Manufactures/Dealers state that if a generic part is used (Windscreen) or a generic calibration tool used to reset the system. The the warranty is void. This is not to say it would not work, just they can't support other suppliers parts and fair enough too. Same ...
by MichaelSmedley
March 26th, 2015, 3:12 pm
Forum: Windshield Repair
Topic: Cracks
Replies: 25
Views: 7994

Re: Cracks

We too underpin our work with a lifetime warranty. However, we also install windscreens as well. The deal is if the windscreen chip spreads we subtract the price of the chip off a replacement windscreen, therefor making the chip free. Alternatively we refund. Perhaps other repairers could share with...
by MichaelSmedley
March 13th, 2015, 2:27 am
Forum: Windshield Repair
Topic: CREDIT CARDS
Replies: 17
Views: 4367

Re: CREDIT CARDS

We use Paypal Here. It's a small lightweight terminal that connects to your smart phone via Bluetooth. We have been using it for about a year now and it works well for us. Service 8® was one of the first to get one in Australia as we have been using Paypal for many years so they nominated us and oth...
by MichaelSmedley
March 4th, 2015, 3:19 am
Forum: Windshield Repair
Topic: DELTA KITS WINDSHIELD REPA[R
Replies: 11
Views: 3891

Re: DELTA KITS WINDSHIELD REPA[R

I think it would be fair to point out even as bias as I am toward Delta Products that all conditions being equal, i.e, damage size, skill of technician then most professional windshield repair kits would produce good results. However, for me Delta has a produced a product that is simple to use, repa...
by MichaelSmedley
December 14th, 2014, 2:04 pm
Forum: Windshield Repair
Topic: Professional Memberships and Certifications
Replies: 2
Views: 977

Re: Professional Memberships and Certifications

I guess I can finally break the seal and post something. I've had my business(PDR and Glass Repair) open now just shy of two years. I am not full-time at this point. I havent read much into professional memberships or national level certifications. For the glass repair industry. Are there any that ...
by MichaelSmedley
November 18th, 2014, 12:52 pm
Forum: Windshield Repair
Topic: Exposing hidden rust under car windshields
Replies: 7
Views: 2535

Re: Exposing hidden rust under car windshields

We did take a look at this one. We found it interesting that the technician did not even bother to remove the wipers and cowel panel for the news feed. He just installs it by sliding the glass down on the adhesive. I guess some technicians have been taking short cuts for so long that it all becomes ...
by MichaelSmedley
October 18th, 2014, 12:03 am
Forum: Windshield Repair
Topic: Windshield repair business in Florida
Replies: 13
Views: 2650

Re: Windshield repair business in Florida

I like that story Brent, The high end market is a little more difficult to crack. You need good communication, confidence and quality. If you can get there, its the most satisfying, IMO. For me the windscreen market, repair or replacement has alway been broken down into three groups, high, middle, l...
by MichaelSmedley
October 15th, 2014, 12:22 am
Forum: Windshield Repair
Topic: Chips not filling - Viscosity ratings
Replies: 4
Views: 1695

Re: Chips not filling - Viscosity ratings

Thanks for the detailed feedback guys. I will send a link to the topic to our client, I am sure he will find it helpful.
by MichaelSmedley
October 14th, 2014, 2:06 pm
Forum: Windshield Repair
Topic: Chips not filling - Viscosity ratings
Replies: 4
Views: 1695

Chips not filling - Viscosity ratings

Id like to ask a question on behalf of a customer enquiry I received the other day. He mentioned he had been having difficulty with the Magnibond Resin filling some star chips during the winter months and he wondered if it had anything to do with the viscosity. As you guys know the Magnibond has a r...
by MichaelSmedley
August 2nd, 2014, 5:04 pm
Forum: Windshield Repair
Topic: Delta Kits UV Light
Replies: 10
Views: 5269

Re: Delta Kits UV Light

Hi HBCC, When we spoke about the UV Lamp and it failing, as you can appreciate we have to ask questions to clarify what you are using as a power source, as these Lamps are 12v ONLY. During our conversation I was pointing out that not all sockets in vehicles are 12v and some may not be fused correctl...