Search found 2376 matches

by Brent Deines
May 31st, 2019, 1:28 pm
Forum: Business Development
Topic: Cash Price more than the Insurance Price?
Replies: 1
Views: 79

Re: Cash Price more than the Insurance Price?

In my experience $150 for a cash repair is anything but normal. Safelite does this because they are first and foremost a replacement company, so it's much easier to talk a customer into a replacement if they keep the repair price on the high end. You'll also find that when they send a technician out...
by Brent Deines
May 31st, 2019, 12:23 pm
Forum: Business Development
Topic: Parking lot Chip Repair protocol
Replies: 7
Views: 762

Re: Parking lot Chip Repair protocol

Steering is when you our your customer calls a third party administrator to get insurance claim approval, and they try to steer your customer to another vendor. Often they do this by telling your customer that if you go to Competitor X, the repair will be covered by a nationwide lifetime warranty. T...
by Brent Deines
May 2nd, 2019, 3:24 pm
Forum: Windshield Repair
Topic: New Guy Checklist Help
Replies: 7
Views: 578

Re: New Guy Checklist Help

Not sure where you are located but our local Small Business Development Center provides assistance on how to write a business plan, as well as just about anything else business related that you can imagine. I've been in business for myself since the 80's and I still find their classes and one on one...
by Brent Deines
April 30th, 2019, 5:04 pm
Forum: Windshield Repair
Topic: New Guy Checklist Help
Replies: 7
Views: 578

Re: New Guy Checklist Help

Here is a link to the new_windshield_repair_checklist that RCRNR mentioned. You can download it in .pdf format at the bottom of the page.
by Brent Deines
April 5th, 2019, 1:55 pm
Forum: Business Development
Topic: Parking lot Chip Repair protocol
Replies: 7
Views: 762

Re: Parking lot Chip Repair protocol

I'm sure the TPA would prefer you wait in some cases but in my experience they have never indicated it was a problem. As far a I know by law the customer can still choose to go wherever they wish to have the repair completed as long as the company that does the repair is willing to accept the standa...
by Brent Deines
April 4th, 2019, 10:15 am
Forum: Business Development
Topic: Parking lot Chip Repair protocol
Replies: 7
Views: 762

Re: Parking lot Chip Repair protocol

If you have a phone with a hotspot, in case you do not have access to Wi-Fi, and a tablet for getting signatures, invoicing, and running credit cards, you are good to go. Actually you can do just about everything on a phone now but a tablet is easier for most of us. You can still use paper of course...
by Brent Deines
March 22nd, 2019, 12:08 pm
Forum: Windshield Repair
Topic: Insurance Chip Pay Amounts
Replies: 6
Views: 853

Re: Insurance Chip Pay Amounts

I just ran a report on all the repairs we did for insurance companies in the past two years. Looks like depending on the network and the insurance company we have been getting anywhere from $50 to $75 for single chips with most being $60 or $65, and $10 for each additional. So I think $65 per windsh...
by Brent Deines
March 6th, 2019, 10:45 am
Forum: Windshield Repair
Topic: Lynx Online now?
Replies: 2
Views: 295

Re: Lynx Online now?

You can find a link to the copy of the LYNX Services Announcement we received on the Delta Kits insurance billing and startup information page. It is the last item on the list at the left of the page.
by Brent Deines
March 5th, 2019, 1:35 pm
Forum: Windshield Repair
Topic: Lynx Online now?
Replies: 2
Views: 295

Re: Lynx Online now?

On Feb 1st we received a Lynx Services Announcement that states that they have unveiled a new invoicing site https://www.lynxservices.com/GlassInvoices/RetailerInvoiceLogin.aspx and that all transaction related fax numbers to lynx services have been taken out of service. Going forward all invoices c...
by Brent Deines
January 14th, 2019, 12:49 pm
Forum: Business Development
Topic: S CORP VS OTHERS
Replies: 2
Views: 233

Re: S CORP VS OTHERS

We are an S-Corp as well but you can also form an LLC and elect to be treated as an S-Corp, which is probably what I would do if just starting out. I agree that talking with an accountant is best.