Search found 2422 matches

by Brent Deines
June 13th, 2020, 4:32 pm
Forum: Windshield Repair
Topic: Covid-19 Shut down
Replies: 8
Views: 1679

Re: Covid-19 Shut down

Oddly, our windshield repair services are down 48% YTD but our headlight restoration services are up 102%. Since our windshield repairs are primarily billed through insurance and our headlight restorations are all cash I would have thought it would be just the opposite with so many people out of wor...
by Brent Deines
June 12th, 2020, 7:45 am
Forum: Business Development
Topic: SEO/Marketing/Website Service
Replies: 11
Views: 4778

Re: SEO/Marketing/Website Service

Most of you probably read a lot of the same stuff I do about website optimization but I read this article today and it reminded me of the importance of having a responsive website. If you read this article and you don't know what they are talking about, don't know how to make the changes they sugges...
by Brent Deines
June 7th, 2020, 2:23 pm
Forum: Business Development
Topic: SEO/Marketing/Website Service
Replies: 11
Views: 4778

Re: SEO/Marketing/Website Service

Getting in the top 3 of the google map pack is key. Also having reviews. But having your GMB and website optimized properly is very very important when it comes to Google seeing you. Many of you are providing excellent insight into Google and Facebook ads, and the value of SEO in general. We have t...
by Brent Deines
May 12th, 2020, 5:46 pm
Forum: Windshield Repair
Topic: Covid-19 Shut down
Replies: 8
Views: 1679

Re: Covid-19 Shut down

I know it is kind of a pain but I agree that is probably the best approach right now. We often start the repair before we make the call so it is impossible to steer the customer elsewhere. If you are careful to make sure the customer has full coverage with an insurance company that waives the deduct...
by Brent Deines
May 12th, 2020, 5:37 pm
Forum: Windshield Repair
Topic: Fleet Account Pricing Platform
Replies: 1
Views: 385

Re: Fleet Account Pricing Platform

I've always offered net 30 terms but some accounts prefer to pay by credit card. Pricing should be based on volume, so if a fleet owner/manager expects me to drop everything to drive to their location and do a repair they pay retail, but if they will allow me to inspect their fleet once a week or on...
by Brent Deines
April 27th, 2020, 5:05 pm
Forum: Windshield Repair
Topic: Covid-19 Shut down
Replies: 8
Views: 1679

Re: Covid-19 Shut down

Glad to hear that Dave! When will you be able to open up for business again? In Oregon automotive repair services are considered essential services...so far anyway. We have a pretty low infection rate here and as of today only two COVID-19 related deaths in the county we live in. I would say busines...
by Brent Deines
April 3rd, 2020, 12:54 pm
Forum: Windshield Repair
Topic: Magnetic reaction force.
Replies: 6
Views: 1033

Re: Magnetic reaction force.

Ha, you've got me pegged! I'm grateful for something to smile about as well.
by Brent Deines
April 2nd, 2020, 10:59 am
Forum: Windshield Repair
Topic: Magnetic reaction force.
Replies: 6
Views: 1033

Re: Magnetic reaction force.

We have glass screws and nails...glass magnets too, just give me your credit card number and I'll get those right out to you. Please note that do to the Coronavirus all orders for these products must be prepaid, there are no refunds, prices are at my sole discretion, and I cannot offer a guarantee o...
by Brent Deines
April 2nd, 2020, 9:17 am
Forum: Windshield Replacement
Topic: Pictures of Professional Window Replacement - Molding not flush
Replies: 3
Views: 1502

Re: Pictures of Professional Window Replacement - Molding not flush

Yikes! That would certainly not be acceptable to me. I don't do replacements anymore but I would never have allowed a vehicle to leave my shop looking like that. Is it the wrong molding? Probably not but it almost looks like they reused the old molding, which is not necessarily a bad thing, but in t...
by Brent Deines
March 23rd, 2020, 7:51 am
Forum: Windshield Repair
Topic: Pandemic
Replies: 2
Views: 1011

Re: Pandemic

We are still open for business but both our services and product sales have dropped considerably. Derma Shield sales are way up but everything else is down. It varies by state but essential services in many states include automotive repair, so it is possible that windshield repair services would fal...