Side Glass Repair?

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
Post Reply
RCRNR
Member
Posts: 109
Joined: July 20th, 2018, 3:18 pm
Enter the middle number please (3): 3
Has thanked: 27 times
Been thanked: 20 times

Side Glass Repair?

Post by RCRNR » February 7th, 2019, 8:27 am

Had a customer come in the other day his driver side window had a chip in it the bug said laminated glass. Is this repaired just like a front windshield? Also is the insurance process the same? I sent him to another shop being I have never done side glass. This seems very uncommon but for future I would appreciate any feed back.

ghost rider
Member
Posts: 160
Joined: April 16th, 2008, 5:04 am
Enter the middle number please (3): 5
Location: Iowa
Has thanked: 1 time
Been thanked: 21 times

Re: Side Glass Repair?

Post by ghost rider » February 7th, 2019, 9:38 am

Yes, the repair is the same, pretty much. You need to compensate for the glass being more vertical. It's a little harder to keep the resin at the end of the injector depending on what equipment you're using. I have not had any problems billing insurance, just specify laminated side glass.
These users thanked the author ghost rider for the post:
RCRNR (February 22nd, 2019, 1:35 pm)
Rating: 25%

Clarity Glass
Member
Posts: 169
Joined: December 9th, 2003, 1:00 pm
Enter the middle number please (3): 5
Location: Vancouver,WA.
Has thanked: 5 times
Been thanked: 13 times

Re: Side Glass Repair?

Post by Clarity Glass » February 12th, 2019, 10:07 pm

Same as a windshield. My experience is the CSR will have to get a supervisor involved. The two i've done they billed as windshield repair.
These users thanked the author Clarity Glass for the post:
RCRNR (February 22nd, 2019, 1:36 pm)
Rating: 25%

RCRNR
Member
Posts: 109
Joined: July 20th, 2018, 3:18 pm
Enter the middle number please (3): 3
Has thanked: 27 times
Been thanked: 20 times

Re: Side Glass Repair?

Post by RCRNR » February 22nd, 2019, 1:34 pm

Thank you for the information. I am floored by the way others in this industry are so helpful it is refreshing to see and meet people who love what they do and give helpful advice. Thank again

FixitFelix
Junior Member
Posts: 16
Joined: May 30th, 2019, 9:17 am
Enter the middle number please (3): 3
Has thanked: 5 times
Been thanked: 1 time

Re: Side Glass Repair?

Post by FixitFelix » May 31st, 2019, 4:47 am

RCRNR wrote:
February 22nd, 2019, 1:34 pm
Thank you for the information. I am floored by the way others in this industry are so helpful it is refreshing to see and meet people who love what they do and give helpful advice. Thank again
You're not the only one floored by this, and it's why I rushed to sign up for this forum lol. In most other businesses people are very tight lipped when it comes to tips, and dont really help each other out much. In hindsight, it does help that we are not all direct competitors of one another (or at least so I think).
I'm your huckleberry

Post Reply

Who is online

Users browsing this forum: No registered users and 7 guests